Staff Benefits
● 5 days work week
● EPF, SOCSO, EIS
● Medical subsidy
● Annual and Sick Leaves
● Public Holiday (PH) off-in-lieus
● PH double pay
● OTpay
● Annual salary increment and bonus
● Staff discount
● Company Dinners
Outlet Supervisor
Job Description
● Oversee the daily operations of the outlet for efficient operations
● Responsible for the profitability of the outlet and maximizes revenue generation
● Plan and assign daily duty roster and workloads of staffs
● Manage staffs schedule and outlet manpower cost
● Maintains high standards of quality control, hygiene, health and safety in outlet facility
● Ensure all staffs follow company’s SOP strictly
● Oversees recruitment, training and motivation of staffs
● Provide mentorship and conduct performance review of outlet staffs
● Obtain customer feedbacks and recommend necessary changes and improvements
● Organize regular meetings to discuss about issues and updates
● Analyze and resolves problems timely and effectively
● Address customers queries courteously and ensure customer satisfaction
● 5 days work week
Job Requirements
● At least 3 years of experience in management position of F&B outlets
● Passionate in the industry and its operational processes
● Able to work on weekends and Public Holidays
● Adaptive to fast paced environment and new challenges faced at work
● Service and detail oriented, good time management skills and able to multi-task
● Excellent interpersonal skills and the ability to communicate with all level of staffs
● Able to work independently and in a team
● Able to communicate effectively in Basic English, Mandarin and/or Malay language
● Food Hygiene certification required (Course fee will be borne by company with t&c apply)
Coffee Barista
Job Description:
● Prepare beverages such as coffee, tea and specialty drinks
● Greet and welcomes customers when they enter
● Maintain inventories, restock supplies and monitor stock levels
● Serve beverages and clear tables
● Keep bar area clean
● Adhering to all food safety regulations and quality controls
● Communicate customers feedback to Outlet Manager and recommend new menu items
● 5 days work week
Job Requirements
● At least 1 year experience in barista
● Knowledgeable in the basics of coffee making such as calibration of coffee machine,
frothing of milk and simple latte art
● Able to work both independently and in a team
● Able to work on weekends and Public Holidays
● Passionate about coffee and beverages
● Able to work in a fast paced environment
● Friendly, organized, good communication skills and detail oriented
● Food Hygiene certification required (Course fee will be borne by company with t&c
apply)
Service Crew
Full-time / Part-time
Job Description
● Greeting and responding promptly to customers’ inquiries for both walk-in customers and online platforms e.g. Whatsapp, Facebook, Instagram, phone and email
● Taking orders and serving food and beverages to customers
● Pack orders for pick-up and walk-in customers
● Cashiering
● Familiar with all product information and able to promote products to customers
● Clearing of tables
● Maintain cleanliness and housekeeping of outlet
● Other ad-hoc duties
● 5 days work week
Job Requirements
● Passionate, friendly, service and detail oriented individual preferred
● Able to work effectively in a team
● Able to operate a Point of Sales (POS) machine
● No prior experience required, on-job-training provided
● Able to communicate effectively in Basic English, Mandarin and/or Malay language
● Good problem solving skills
● Practice good hygiene and follow company’s SOP strictly
● Food Hygiene certification required (Course fee will be borne by company with t&c apply)
● Able to work on weekends and Public Holidays
Pastry Commis
Job Description
● To assist the pastry chef in the creation of pastries and cakes daily
● To be on duty on time and be presented in a clean and smart manner, ensuring uniform is worn
● Follow kitchen’s SOP strictly
● Good hygiene practices and keep working area clean at all times
● To be able to take directions and instructions from pastry chef or seniors to help with
performance and development of yourself and others
● 5 days work week
Job Requirements
● At least 1 year of experience working in a pastry kitchen or relevant field
● Pastry and bakery graduates will be added advantage
● Strong interest in the pastry and bakery industry
● Able to withstand long working hours and good stamina
● Good time management and organizational skills
● Able to work effectively as a team
● Possess ability to multi-task in a fast paced environment
● Able to work on weekends and Public Holidays
Marketing Manager
Job Description:
- Digital Marketing & SEO
- Manage and maintain the company website (content updates, SEO optimization, analytics tracking)
- Implement and optimize Google SEO strategies to improve search rankings and visibility
- Plan and run Google Ads / Meta Ads campaigns as needed
- Track KPIs, generate monthly reports, and adjust strategies accordingly
- Social Media Management
- Work together with our Social Media Content Creator Executive to develop and execute content calendar across platforms (Instagram, Facebook, TikTok, XHS)
- Create engaging, brand-aligned content including product features, behind-the-scenes, and seasonal promotions
- Monitor engagement, respond to followers, and grow online community
- Run paid social campaigns and optimize for performance
- Content Creation
- Handle in-house product photography and short-form video creation (Reels, Stories, TikToks)
- Edit photos and videos using tools like Adobe Photoshop, Lightroom, Premiere Pro, or Canva
- Ensure visual content matches brand tone, aesthetic, and seasonal themes
- Branding & Communication
- Maintain consistent brand voice across all touchpoints (digital, packaging, printed materials)
- Work closely with designer to develop promotional materials
- Write compelling copy for marketing campaigns, menus, social media, and email newsletters
- Offline Marketing & Events
- Plan and execute offline campaigns (e.g. pop-up booths, seasonal launches, collaborations, food fairs)
- Coordinate promotional events and partnerships with relevant food & lifestyle brands
- Build local community relationships and PR opportunities (e.g. media tastings, influencers)
- General Marketing Operations
- Manage marketing budget and procurement of marketing materials
- Conduct market research to identify trends and customer preferences
- Stay updated on competitors and industry innovations
Job Requirements
- Bachelor’s degree in Marketing, Communications, Design, or related field (or equivalent experience)
- 5+ years of experience in marketing (preferably in F&B, bakery)
- Strong knowledge of SEO, Google Analytics, and social media algorithms
- Proficiency in photography (DSLR or phone), photo editing (Lightroom, Photoshop), and video editing (Premiere Pro, CapCut, etc.)
- Experience managing and updating websites (WordPress, Shopify, etc.)
- Excellent copywriting and communication skills
- Passion for food, pastries, and visual storytelling
- Highly organized with strong project management skills
- Able to work independently and in a team and take initiative
